The customers' ever-increasing demand for reliability in our sector can only be ensured by a company applying a quality assurance system certified by a competent authority. For this reason Technogel s.p.a. applied and obtained ISO 9001:2000 certification in December 2002 from the German TÜV, one of the best-known authorizing bodies worldwide, in compliance with corporate policy directed to the customer and to the satisfaction of his expectations. The results are not so much an achievement as a stimulus and commitment to a constant process of improvement and innovation of internal procedures and consequently to the customer services. Our policy with regard to quality is based on the fundamental principles outlined here-below:

Constant increase in customer satisfaction
Increased attention focusing on corporate objectives and customer expectations
Achievement and maintenance of the quality of our products and/or services in response to the customers' declared and implicit demands
Improved performance, co-ordination and productivity
Demonstration to current and potential customers of our company's efficiency
Opportunity to compete on the same basis as larger organizations
Recognition of certification must be a reason for greater trust and serenity in the choice of Technogel's products.